Privacy Policy
Robert J. Hooper Mediation (“we”, “our”, or “the firm”) is committed to protecting the privacy and confidentiality of personal information provided through this website.
This Privacy Policy describes how information is collected, used, and safeguarded.
1. Collection of Personal Information
Personal information may be collected when you:
• Submit an availability inquiry
• Complete a contact form
• Communicate by email
• Provide scheduling details
The information collected may include:
• Name
• Law firm or organization
• Email address
• Telephone number
• Matter name or reference
• Proposed mediation details
No sensitive case materials should be submitted through this website unless specifically requested.
2. Use of Information
Information collected through this website is used solely for:
• Responding to inquiries
• Coordinating mediation scheduling
• Administrative communication
• Confirming availability
Information is not sold, shared, or disclosed for marketing purposes.
3. Confidentiality of Mediation Matters
The confidentiality of mediation proceedings is governed by applicable law and any mediation agreement entered into by the parties.
This website does not create a mediation retainer, confidentiality agreement, or solicitor-client relationship.
4. Data Security
Reasonable administrative and technical safeguards are implemented to protect personal information from unauthorized access, disclosure, or misuse.
However, no method of electronic transmission is completely secure, and users should avoid transmitting sensitive or confidential information through general web forms unless requested.
5. Website Analytics
This website may use standard analytics tools to collect non-identifiable technical information such as:
• Browser type
• Device type
• General geographic region
• Pages visited
This information is used solely to maintain and improve website functionality.
No personally identifiable information is collected through analytics.
6. Third-Party Services
The website may utilize third-party hosting, email, or form processing services. These providers may process information as necessary to deliver those services.
7. Retention of Information
Personal information is retained only as long as necessary to respond to inquiries and coordinate mediation scheduling, or as required by law.
8. Access and Correction
Individuals may request access to or correction of personal information submitted through this website by contacting:
info@hoopermediations.ca
9. Updates to This Policy
This Privacy Policy may be updated periodically. The most current version will be posted on this website.
10. Contact
For questions regarding this Privacy Policy, please contact:
Robert J. Hooper Mediation
info@hoopermediations.ca
128 Hughson St. N, Hamilton, ON L8R 1G6